Text message terms

Last updated 2026-09-20.

Program

HomeCleared is operated by TW Investing LLC. HomeCleared sends text messages about a request you made on homecleared.com. This page describes that texting program. Our privacy policy explains how we handle your information.

Who gets texts, and why

• Homeowners who submit a request: confirmation of who we matched you with, when to expect contact, a check-in after an inspection (so you can ask for a repair contractor if one is needed), and a question about how the work went.
• Contractors in our network: new-lead alerts, decisions on disputes, and account notices. Contractors control these in their own workspace settings.

We do not send marketing or promotional texts to homeowners.

How you agree

You agree to be contacted when you tick the consent box on our request form and submit it. Agreeing is not required to use this site, and it is not a condition of buying anything. We keep a record of the wording you agreed to and the date.

How often

A few messages per request, not a recurring subscription. For an inspection request that can include a check-in and up to two reminders. We send texts between 8 am and 9 pm Central time.

Stopping and getting help

• Reply STOP to any message to stop all texts from us. You will get one confirmation, then no more.
• Reply HELP for help, or email hello@homecleared.com.

Costs and carriers

Message and data rates from your mobile carrier may apply. Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and coverage.

Your information

We do not sell or share mobile numbers, or your text consent, with third parties or affiliates for their own marketing. The contractor we match you with receives your number only to help with your request.

Contact

Questions about these terms: hello@homecleared.com.