How we vet the contractors we recommend
We do not rank contractors by who pays us, and we never call anyone “the best.” We tell you what we have actually verified, what we have only observed, and — over time — how contractors have performed on real requests.
Three kinds of information, kept separate
- Verified fact. Confirmed against a primary source — for example, an active licence in the Missouri Department of Health and Senior Services register, checked against the state's suspended and revoked list.
- Observed signal. Public information we can see but have not independently confirmed — a stated service area, a review rating, years in business claimed on a website. Useful context, not proof.
- First-party performance. What we have measured ourselves once a contractor starts receiving requests — did they respond, did they contact the homeowner, did the work get done, was the customer satisfied. This is the information you cannot get anywhere else, and it is weighted by how much of it we have.
Before a contractor is listed
- Their service and the property's county match.
- Any licence the work legally requires is verified and current.
- They are on the state's licensed or registered list and not on its suspended list.
- Their stated coverage area and contact details are consistent and reachable.
Inspector and repair contractor are separate
Missouri rule requires a licensed inspector to tell you that you are not obligated to use that same inspector for any repairs the assessment turns up. HomeCleared keeps those roles separate on purpose: the person who diagnoses a problem is not the person angling for the repair job, and the choice of who does the work is always yours.
What we will and will not say
- We will say: “Matched for this request based on verified service coverage, a current licence, stated availability, and — where we have it — observed response history.”
- We will not say: “the best contractor,” “guaranteed,” or “government approved” without naming the exact authority.
Corrections and appeals
A contractor can correct their identity, licence, service-area, or outcome information at any time. A dispute about how a contractor is described or matched is reviewed by a person, and the decision is recorded. To raise one, email corrections@homecleared.com.